FAQ

We recommend carefully following the instructions included with your order for best results. Proper surface preparation and using the right adhesive are essential for optimal results.

For our wallpapers, we recommend using a standard heavy-duty wallpaper paste.

These adhesives ensure better adhesion and make it easier to adjust the wallpaper during installation.

Once properly installed and dry, our wallpaper is durable and built to last.

You can easily clean it with a lightly dampened sponge.

We custom print your wallpaper within 2 to 4 business days. This allows us to ensure premium print quality and customization to your exact specifications.

Once printed, your wallpaper typically arrives within 6 to 8 business days. Delivery times may vary slightly based on your location.

Because we custom print each order, cancellations are only available within 24 hours of purchase.

If you need to cancel your order, please contact our customer service team immediately to see if we can still accommodate your request.

If you ordered wallpaper in the wrong size, please reach out to our customer service team. Although custom products are typically non-refundable, we'll review your situation on a case-by-case basis to find the best solution.

If you notice any printing defects or quality issues when you receive your wallpaper, please contact our customer service team right away.

We're committed to making it right by reprinting and reshipping your order at no cost to you.

Because our wallpapers are custom printed for each customer, we only accept returns for quality defects or printing errors.

If you believe your order qualifies, please contact our customer service team for assistance.